TotalFit Connect Inc. · Effective Date: March 12, 2026 · Governing Law: Ontario, Canada
Questions: legal@totalfitconnect.com
These Terms of Service (“Terms”) govern your use of TotalFit Connect — the mobile app, website (totalfitconnect.com), and related services — operated by TotalFit Connect Inc., incorporated in Ontario, Canada. By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
We may update these Terms at any time. For material changes, we will give at least 14 days’ notice via in-app notification or email. Continued use after that date means you accept the changes.
You must be at least 13 years old to use TotalFit Connect (16 in the EEA). By creating an account you confirm you meet this requirement. You must provide accurate information and are responsible for all activity under your account. Keep your login credentials confidential and notify us immediately at support@totalfitconnect.com if you suspect unauthorized access.
You may delete your account at any time from Settings → Account → Delete Account. We may suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or harm other users. We will notify you of termination unless doing so would compromise a fraud or legal investigation.
TotalFit Connect offers a free tier and a paid Pro subscription that unlocks additional features. All Pro purchases on iOS are processed exclusively through Apple’s In-App Purchase system — by subscribing you also agree to Apple’s Media Services Terms.
Subscriptions renew automatically unless cancelled at least 24 hours before the renewal date. To cancel: Apple ID Settings → Subscriptions → TotalFit Connect. Apple handles all billing and refunds for App Store purchases. Request refunds at reportaproblem.apple.com. We may update pricing at any time; changes take effect at the start of your next billing cycle.
You agree not to:
You own the content you post on TotalFit Connect. By posting it, you grant us a non-exclusive, royalty-free, worldwide license to display and distribute it solely to operate the Services. This license ends when you delete the content or your account.
You are responsible for your content. We may remove content that violates these Terms and may suspend or terminate accounts for repeated violations. You can report content using the in-app report feature on any post or profile.
For copyright concerns, email legal@totalfitconnect.com with: (a) identification of the copyrighted work, (b) location of the infringing content, (c) your contact information, and (d) a good faith statement that the use is unauthorized.
TotalFit Connect may offer a marketplace where fitness professionals can offer plans and coaching to users. Trainers are independent contractors — not employees or agents of TotalFit Connect. TotalFit Connect is a platform only and is not a party to trainer-user transactions. Trainer credentials are self-reported and not independently verified. TotalFit Connect is not responsible for trainer content, advice, or outcomes. Trainers agree to separate Trainer Terms at onboarding.
Use of TotalFit Connect is at your own risk. TotalFit Connect is not a medical service and does not provide medical advice. Before using the Services, if you have any pre-existing medical conditions, please seek advice from a qualified healthcare professional.
Exercise carries inherent risks including injury or death. By using the Services you assume all known and unknown risks associated with any exercise activity. Stop exercising and seek medical attention immediately if you experience pain, dizziness, chest discomfort, or any other concerning symptoms.
The Services and all original content — excluding user content — are owned by TotalFit Connect Inc. and protected by Canadian, US, and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes. You may not copy, modify, distribute, sell, reverse-engineer, or extract source code from the App.
You agree to defend and hold harmless TotalFit Connect Inc. and its officers, employees, and affiliates from claims, damages, and costs (including legal fees) arising from your use of the Services, your content, or your violation of these Terms or any third-party rights.
The Services are provided “as is” without warranties of any kind. To the maximum extent permitted by law, TotalFit Connect shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. Our total liability shall not exceed the greater of CAD $100 or the amount you paid to TotalFit Connect in the 12 months preceding the claim.
Nothing in these Terms limits liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, or fraud. Your local consumer protection laws may grant you additional rights that these Terms cannot override.
These Terms are governed by the laws of Ontario, Canada. Disputes are subject to the exclusive jurisdiction of Ontario courts, except that consumers in the EU, UK, or Australia may bring proceedings in their country of residence and retain all mandatory local consumer rights.
Before any formal proceeding, contact legal@totalfitconnect.com to attempt informal resolution. We will respond within 30 days. We do not use mandatory arbitration or class action waivers.
These Terms, together with our Privacy Policy, are the entire agreement between you and TotalFit Connect. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce any right is not a waiver of that right. You may not assign your rights under these Terms without our written consent. Sections covering intellectual property, indemnification, liability, and governing law survive termination of these Terms.
Questions? Contact us at legal@totalfitconnect.com.
TotalFit Connect Inc. · Ontario, Canada · © 2026 All rights reserved.