1. Scope
This policy supplements our general Privacy Policy and explains our practices for consumer health data under applicable United States consumer health privacy laws, including Washington's My Health My Data Act. Consumer health data is personal information linked or reasonably linkable to a person that identifies or can be used to infer a person's physical or mental health status.
2. Consumer Health Data We Collect and Why
| Category | Examples | Purpose |
|---|---|---|
| Workout and fitness activity | Exercises, sets, repetitions, resistance, duration, training plans, performance history, and workout completion. | Provide workout logging, planning, progress views, readiness context, and user-requested coaching. |
| Body, recovery, and wellness information | Height, weight, body measurements, sleep, heart-rate summaries, recovery signals, and related trends you choose to provide or connect. | Calculate and display trends, estimates, recovery context, and personalized fitness features you choose to use. |
| Nutrition and dietary information | Meals, foods, calories, macronutrients, dietary preferences, allergies, intolerances, recipes, and nutrition targets. | Provide food logging, meal planning, nutrition summaries, and targets that you review before activation. |
| Connected health and calendar information | Apple Health data types you expressly authorize and workout calendar information you choose to synchronize. | Import or export only the connected records and events needed for the features you enable. |
| Health-related inferences and recommendations | Readiness indicators, trends, estimates, scores, suggested targets, and user-requested AI coaching outputs derived from the information above. | Explain patterns and provide optional recommendations. These are not medical diagnoses or automated eligibility decisions. |
| Health-related content you submit | Text, voice input, images, progress photos, support requests, and Community content that may reveal fitness, nutrition, or wellness information. | Provide the feature you selected, respond to you, and enforce safety and Community rules. |
We do not collect precise location for health profiling, purchase health data from data brokers, or combine consumer health data for advertising.
3. Sources
We collect consumer health data from:
- You, when you enter, upload, record, or communicate information.
- Apple Health or another service you expressly connect, limited to the permissions you approve.
- Your device or platform when needed to deliver a feature you request, such as a workout timer or calendar synchronization.
- Calculations and inferences made from the information above to provide the features you choose to use.
5. Your Choices and Rights
Subject to applicable law, you may ask us to:
- Confirm whether we collect or share your consumer health data.
- Access the data and receive a list of third parties and affiliates with whom it was shared.
- Withdraw consent for future collection or sharing.
- Delete consumer health data, including data held by service providers where required.
- Appeal a denial of your request.
Use the app's data controls or email privacy@totalfitconnect.com. You do not need to create a new account to submit a request. We may take reasonable steps to verify your identity and authority while requesting only the information needed for verification. We will respond within 45 days when Washington law applies, subject to any extension permitted by law. If we deny a request, our response will explain why and how to appeal.
We will not discriminate against you for exercising a privacy right. Withdrawing consent may prevent an optional health feature from working, but it does not remove access to unrelated app features.
6. Retention, Security, and Deletion
We retain consumer health data only while your account is active or while it is needed to provide a feature you requested, meet legal obligations, resolve disputes, or protect the service. Account deletion starts deletion from active systems and service providers, subject to limited legal, security, and backup retention described in our general Privacy Policy. We use access controls, encryption in transit, restricted production access, and vendor safeguards appropriate to the data.
When you use AI credits for a Coach answer, scan, or meal parser, TotalFit Connect stores that action’s inputs, including any photo, message, or meal transcript you selected, encrypted while the action is pending. Those inputs are deleted when the action finishes, fails, or expires. The result is kept encrypted for up to 7 days so you can recover it in Settings, then deleted. Workouts, recipes, and logs you choose to save from a result follow their usual retention.
7. Changes
We will not collect new categories of consumer health data or use existing consumer health data for materially new purposes without providing notice and obtaining any consent required by law. The updated date at the top identifies the current version.
8. Contact
Privacy Officer14109015 Canada Limited
6830 Raleigh Blvd
London, ON N6P 1V5
Canada
privacy@totalfitconnect.com
